The Shift From Search to Answer: Four Years That Redefined Discovery
In late 2022, a buyer researching a product opened Google, scanned ten blue links, clicked two or three, and formed an opinion across several tabs. In 2026, the same buyer opens ChatGPT, types a question in a sentence, and reads one composed paragraph. The channel has not widened — it has compressed. This is the most consequential shift in discovery since the launch of Google itself, and it breaks several things marketers have treated as stable for two decades.