BrandGEO Terms and Conditions — BrandGEO A Markdown version of this page is available at https://brandgeo.co/terms.md, optimized for AI and LLM tools. Legal · Terms · Updated Apr 23, 2026 Terms and Conditions ====================== The terms governing your use of BrandGEO.co. Governed by Singapore law, operated by A2Z WEB PTE. LTD. **Last updated: 23 April 2026** These Terms and Conditions ("**Terms**", "**Legal Terms**") govern your access to and use of **BrandGEO.co** (the "**Service**"), operated by **A2Z WEB PTE. LTD.** ("**we**", "**us**", "**our**"). By accessing or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service. 1. Who we are ------------- > **A2Z WEB PTE. LTD.**7 Temasek Boulevard #12-07 Suntec Tower One Singapore 038987 Registration number: 202614429R Email: **** 2. The Service -------------- BrandGEO.co is a Software-as-a-Service platform that audits and monitors brand visibility across five AI providers — OpenAI, Anthropic, Google (Gemini), xAI, and DeepSeek — scoring each brand on a 150-point scale normalised to 0–100 across six dimensions (Recognition, Knowledge Depth, Competitive Context, Sentiment & Authority, Contextual Recall, AI Discoverability). The Service is provided on an "as is" and "as available" basis. 3. Eligibility -------------- - You must be at least 13 years old. If you are under 18, you confirm that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. - You must provide accurate and complete registration information and keep it up to date. - The Service is not tailored to comply with industry-specific regulations (e.g. HIPAA, PCI-DSS, GLBA, FISMA). If your use is subject to such requirements, you must not use the Service without our prior written consent. 4. Your account --------------- - You are responsible for maintaining the confidentiality of your password and for all activity under your account. - You must verify your email address before creating audits or monitors. - We may refuse or remove usernames we deem abusive, misleading, or infringing. - **Multiple trial accounts by a single individual or organisation are prohibited.** If detected, all associated accounts may be suspended or terminated without notice. 5. Free trial ------------- New users receive a **7-day free trial** with access to Starter-plan features. No payment method is required to start the trial. At trial end, you can subscribe to a paid plan. If you do not subscribe, your account becomes read-only: you may view existing data and download PDF reports, but cannot create new audits or run monitors. 6. Subscriptions, billing, and refunds -------------------------------------- ### Plans and pricing - **Starter** — USD 79 / month - **Growth** — USD 149 / month - **Business** — USD 349 / month Annual billing (with discount) is available on each tier. Current pricing and quotas are listed at [brandgeo.co/pricing](/pricing). We may change prices on 30 days' notice; your current term is unaffected. ### Payment - Payments are processed in USD by **Stripe**. - Accepted methods: Visa, Mastercard, American Express. - Subscriptions renew automatically at the end of each billing period until cancelled. By subscribing, you authorise us (via Stripe) to charge your payment method for each renewal without separate notice. - You are responsible for any applicable taxes unless we are required to collect them on your behalf. ### Cancellation - You may cancel at any time from your account billing page. Cancellation takes effect at the end of the current paid term; you retain full access until then. - We do not offer pro-rated refunds for partial months. Annual plans are non-refundable, except where required by applicable law. ### Failed payment If a renewal charge fails, we will retry for up to 14 days. During this period your account enters a grace period with read-only access. If payment is not recovered, your subscription is downgraded and paid features become unavailable. 7. Acceptable use ----------------- You agree **not** to: - Audit or monitor brands for which you lack authorisation or a legitimate business interest. - Exceed the audit or monitor quotas of your plan by any automated means, or create multiple accounts to circumvent quotas. - Systematically retrieve data from the Service to build a competing product, compilation, or database. - Attempt to reverse-engineer, decompile, or extract source code from the Service. - Use automated scripts, bots, scrapers, or offline readers to access the Service outside of the documented interfaces. - Upload, transmit, or distribute any malware, viruses, or material designed to interfere with the Service. - Harass, threaten, or harm our personnel or other users. - Use the Service in a way that violates any applicable law or third-party right. Violation may result in immediate suspension or termination without refund. 8. Your content and data ------------------------ You retain ownership of the brands, URLs, competitor lists, prompt templates, and other content you submit to the Service ("**Your Content**"). You grant us a limited, non-exclusive, worldwide licence to process Your Content solely for the purpose of operating the Service for you — including sending it to AI sub-processors to execute your audits and monitors — in accordance with our [Privacy Policy](/privacy). We do not use Your Content to train AI models. Our AI sub-processors (OpenAI, Anthropic, Google, xAI, DeepSeek) operate under Data Processing Addenda that prohibit training on customer-submitted data. 9. Our intellectual property ---------------------------- All software, content, trademarks, logos, designs, and materials provided by us (collectively the "**Content**") are owned by A2Z WEB PTE. LTD. and protected by copyright, trademark, and other intellectual-property laws worldwide. Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the Service and Content for your personal or internal business purposes. All rights not expressly granted are reserved. 10. Third-party services ------------------------ The Service integrates with third-party services (AI providers, Stripe, Google OAuth, Sentry, reCAPTCHA). Your use of those services is governed by their respective terms. We are not responsible for the content, policies, or availability of third-party services. 11. Disclaimer of warranties ---------------------------- THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION. WE DO NOT WARRANT THAT AUDIT SCORES OR MONITORING RESULTS WILL BE ACCURATE, COMPLETE, OR RELIABLE, OR THAT AI PROVIDERS WILL RESPOND CONSISTENTLY — LLM OUTPUTS ARE NON-DETERMINISTIC BY NATURE. 12. Limitation of liability --------------------------- TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL A2Z WEB PTE. LTD., ITS DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE — EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL CUMULATIVE LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. 13. Indemnification ------------------- You agree to defend, indemnify, and hold harmless A2Z WEB PTE. LTD. and its officers, directors, employees, and agents from any claim, damage, liability, or expense (including reasonable legal fees) arising out of (a) your breach of these Terms, (b) your violation of any applicable law, or (c) your violation of any third-party right through use of the Service. 14. Termination --------------- We may suspend or terminate your access to the Service at any time, with or without notice, for breach of these Terms, prolonged inactivity, unpaid fees, or any other reason. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (IP, disclaimers, liability, indemnity, governing law, dispute resolution) will survive. 15. Modifications to the Service or Terms ----------------------------------------- We may modify or discontinue any part of the Service at any time. We will give reasonable notice of material changes where feasible. We may revise these Terms. Material revisions take effect 14 days after we post the updated version (or email notice, whichever is earlier). Continued use after that date constitutes acceptance. 16. Governing law ----------------- These Terms are governed by and construed in accordance with the laws of the **Republic of Singapore**, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. 17. Dispute resolution ---------------------- **Informal negotiation.** Before initiating arbitration, you agree to try to resolve any dispute informally by contacting . Both parties will attempt in good faith to resolve the dispute for at least 30 days. **Arbitration.** If informal negotiation fails, any dispute arising out of or in connection with these Terms shall be referred to and finally resolved by arbitration administered by the **Singapore International Arbitration Centre (SIAC)** in accordance with its Arbitration Rules in force at the time. The seat of arbitration shall be **Singapore**. The tribunal shall consist of one arbitrator. The language shall be **English**. **Exceptions.** Claims related to intellectual property, confidentiality, or injunctive relief may be brought in the Singapore courts without prior arbitration. **No class actions.** All disputes shall be resolved on an individual basis only. 18. Miscellaneous ----------------- - **Entire agreement.** These Terms together with our [Privacy Policy](/privacy) constitute the entire agreement between you and us. - **Severability.** If any provision is held invalid, the remaining provisions remain in full force. - **No waiver.** Our failure to enforce any right or provision does not waive that right or provision. - **Assignment.** You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets. - **Electronic communications.** You consent to receive communications from us electronically; all such communications satisfy any legal requirement of written form. 19. Contact us -------------- For any questions about these Terms: > **A2Z WEB PTE. LTD.**7 Temasek Boulevard #12-07 Suntec Tower One Singapore 038987 Email: **** ### Have questions? We respond to every email personally, usually within one business day. [ contact@brandgeo.co ](mailto:contact@brandgeo.co) [ Back to home ](https://brandgeo.co) On this page Legal entity A2Z WEB PTE. LTD. 7 Temasek Boulevard #12-07 Suntec Tower One, Singapore 038987 Reg. 202614429R [ contact@brandgeo.co ](mailto:contact@brandgeo.co)